1. Acceptance of Terms
By accessing or using the ConnectCanada website (connectcanada.ca) or our phone comparison service, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our service.
2. About Our Service
ConnectCanada is an independent third-party comparison and referral service. We help Canadian residents compare internet, cable TV, and mobile phone plans offered by various telecommunications providers. We do not provide telecommunications services ourselves and are not affiliated with any specific provider.
Our service is free to users. We may receive referral compensation from providers when you sign up through our recommendation, at no additional cost to you.
3. Accuracy of Information
While we make every effort to keep plan information accurate and up to date, we do not guarantee that all pricing, availability, speeds, or terms displayed on our website are current or error-free. Telecommunications providers may change their plans, prices, and terms at any time without notice to us.
You should always verify current pricing, terms, and availability directly with the provider before making a purchasing decision. ConnectCanada is not responsible for any discrepancies between information on our site and what a provider ultimately offers.
4. No Provider Endorsement
Mention of any telecommunications provider, service, or product on our website does not constitute an endorsement or recommendation by ConnectCanada. We present comparison information for informational purposes only.
5. User Responsibilities
When using our website or calling our service, you agree to:
- Provide accurate information about your location and service needs
- Use our service only for lawful personal purposes
- Not attempt to misuse, hack, or interfere with our website or systems
- Not reproduce or republish our content without written permission
6. Call Recording
Calls to our service number (+1 647 988-6282) may be recorded for quality assurance, training, and compliance purposes. By calling us, you consent to such recording. We handle call recordings in accordance with our Privacy Policy and applicable Canadian law.
7. Intellectual Property
All content on the ConnectCanada website, including text, graphics, logos, and design, is the property of ConnectCanada or its content licensors and is protected by Canadian copyright law. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by applicable Canadian law, ConnectCanada shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Your use of or reliance on our comparison information
- Service disruptions, errors, or inaccuracies on our website
- Any telecommunications service or contract entered into with a third-party provider
- Disputes between you and your chosen service provider
Our total liability to you for any claim shall not exceed CAD $100.
9. Third-Party Links & Providers
Our website may contain links to third-party provider websites. We have no control over those sites and are not responsible for their content, privacy practices, or terms. Visiting third-party sites is at your own risk.
10. Governing Law
These Terms of Use are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario.
11. Changes to These Terms
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our service after changes are posted constitutes your acceptance of the revised terms.
12. Contact Us
If you have questions about these Terms of Use, please contact us:
- Email: legal@connectcanada.ca
- Phone: +1 (647) 988-6282
- Website: connectcanada.ca